2023 Austin Business Journal “Best Places to Work” + Now Hiring: Growth Intern

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ANSWER

We began by mining the available data and evaluating target audiences to determine what channels would most efficiently boost brand awareness and drive higher dollar sign-ups amongst a niche audience. Our greatest potential for conversions: an audience of hard-to-reach Amazon sellers. To maximize ROI, we sent a passback ID into the DSP based on the type of plan users were signing up for. We then built a look-alike model to drive brand awareness against an audience specific to premium plans, shifting the focus away from ShippingEasy’s $0 starter plan. Partnering with Nielsen on a brand lift study allowed us to measure the effectiveness of the brand awareness campaign and collect insights around which messaging drove the highest lift, and at what frequency.

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RESULTS

More premium signups. More brand recognition. More smiles.

  • +37% return on ad spend (ROAS) amidst the 12-month campaign

  • +57% lift in business owners and decision makers who use Etsy, Shopify and Amazon

  • +32% in brand lift within 6 months

+ 37 %

RETURN ON AD SPEND

+ 57 %

BUSINESS OWNER USE

+ 32 %

BRAND LIFT

Shipping Easy
Shipping Easy
Shipping Easy